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Digital Support Services

During the 2-year programme, students will develop the core knowledge and skills that are needed for entry to a range of digital occupations.

Summary

Level 3 qualification

2-year course

Includes 9 weeks minimum working with an employer on an industry placement

What you'll need before you start

There are no national entry requirements for starting a T Level. These are set by the individual college or school.

Following your GCSEs - or a similar level 2 qualification - T Levels could be right for you.

We recommend checking with your local T Level college or school.

What you’ll learn on this course

All students will develop a general understanding of digital:

  • how digital technologies impact business and market environment
  • the ethical and moral implications of digital technology
  • using data in software design
  • using digital technologies to analyse and solve problems
  • digital environments, including physical, virtual and cloud environments
  • legal and regulatory obligations relating to digital technologies
  • the privacy and confidentiality of personal data
  • the technical, physical and human aspects of internet security
  • planning digital projects
  • testing software, hardware and data
  • digital tools for project management and collaboration

They will also learn about topics specific to digital support services, including:

  • roles within the digital support services sector
  • communication in digital support services
  • fault analysis and problem resolution

In addition to the core content, each student must choose one of the following specialisms:

  • digital infrastructure
  • network cabling
  • unified communications
  • digital support

What you can do with this T Level

This course is suitable for anyone wanting a career in digital infrastructure and support.

Career options might include becoming an infrastructure technician or a role in IT support. Students can progress into roles such as:

Students can also use this T Level to progress to a related higher-level apprenticeship or course of study at a higher level.

Find this T Level near you

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